Terms of service

Terms and Conditions

Last updated: April 1, 2026

Welcome to The Local Story. By placing an order or using our website, you agree to the following terms and conditions. Please read them carefully.

1. General

These terms apply to all purchases made through thelocalstory.com. We reserve the right to update these terms at any time without prior notice.

2. Orders and Payment

All orders are subject to availability and confirmation of the order price. We accept all payment methods listed in the footer of our website. By completing a purchase, you authorise us to charge the total amount to your selected payment method.

Payments are processed securely on our behalf. By using Easypay as your payment method, you also agree to Easypay's Terms and Conditions.

3. Pricing

All prices are displayed in Euros (EUR) and include applicable taxes unless stated otherwise. Shipping costs are calculated at checkout.

4. Delivery

We deliver across Portugal, the EU, and the UK. Delivery times and costs vary by destination. We are not responsible for delays caused by customs or third-party carriers.

5. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receipt. Items must be returned in their original condition. Refunds will be processed to the original payment method within 14 business days of receiving the returned item.

6. Privacy

Your personal data is handled in accordance with our Privacy Policy.

7. Intellectual Property

All content on this website, including images, text, and branding, is the property of The Local Story and may not be reproduced without written permission.

8. Contact

For any questions regarding these terms, please contact us at meet@thelocalstory.com.